Privacy Policy

1. Who we are

Max Bhai Store ("we", "us", "our") is a neighbourhood grocery and retail store. This Privacy Policy explains what information we collect when you use our website, place an order, or contact us — and how we handle it.

2. Information we collect

Contact form: when you write to us through the contact form, we collect your name, phone number and message so that we can respond to you.

WhatsApp & phone orders: when you place an order on WhatsApp or by phone, we receive the order details (items, quantities, delivery address and name) that you share with us.

Basket data: the shopping basket on this website is stored only in your own browser (local storage) — it is not sent to us until you place the order yourself on WhatsApp.

3. How we use your information

We use the information you share only to: respond to your enquiry, fulfil and deliver your orders, and improve our service. We do not sell, rent or trade your personal information to anyone.

4. WhatsApp & third-party services

Orders are placed through WhatsApp, which is operated by a third party. When you send us a message on WhatsApp, that conversation is also governed by WhatsApp's own privacy policy. We recommend reading it before sharing any details there.

5. Cookies & local storage

This website uses your browser's local storage to remember the items in your basket between visits. No advertising or tracking cookies are placed by us.

6. Data retention & your choices

We keep enquiry and order information only as long as needed to serve you and for ordinary record-keeping. You may ask us at any time to correct or delete the information you have shared, by calling or emailing us.

7. Contact us about privacy

For any privacy questions or requests, reach us at jivirat129@gmail.com or call 9971843601.